Do You Have an Emergency?
If you or your family have an emergency, please call one of the numbers below:
How Can We Help?
Scroll down to learn more about our services. For any questions, please use the contact information below.
Navigator Services
Community Navigator
Our Community Navigators are dedicated case managers who provide one-on-one support, connecting families to essential services such as housing, healthcare, education, and workforce development.
Teenage Pregnant and Parenting Program (TAPP)
The TAPP program focuses on ensuring healthy pregnancies and births, supporting teens in returning to and graduating from high school, preventing subsequent unplanned pregnancies, and developing the skills to become nurturing and effective parents. TAPP is offered in Fulton, DeKalb, Cobb, and Clayton Counties.
Chispa
Meaning “spark” in Spanish, Chispa ignites the potential of children ages 0-5 by equipping Spanish-speaking parents and caregivers with tools to support early learning. Chispa serves all of Gwinnett County, with a particular focus in the Norcross area.
Parenting & Adoption Support Services
NTDC Hub (formerly IMPACT)
NTDC classes equip foster, kinship, and adoptive parents with essential skills and information to care for children who have experienced trauma, loss, and separation. Classes are offered across the entire state of Georgia.
Provides a comprehensive support network of post-placement services to strengthen Georgia’s adoptive, guardianship, kinship, and foster families. Georgia Center for Resources & Support serves the entire state of Georgia.
Access and Visitation
Provides education and resources on Georgia Access and Visitation Laws and increases parenting time with both parents, including monitoring supervised visits. Access & Visitation support is available in the following counties: Butts, Carrol, Cherokee, Clayton, Cobb, Coweta, Dekalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Haralson, Heard, Henry, Lamar, Meriwether, Monroe, Newton, Paulding, Pike, Polk, Rockdale, Spalding, Troup, Upson, Walton.
Partners In Parenting is Families First’s evidence-based co-parenting curriculum that helps families experiencing divorce and parental separation prioritize their children’s well-being during these transitions. This interactive educational seminar equips parents with essential skills to create nurturing, stable environments that support their children’s healthy emotional adjustment. Partners In Parenting is available nationwide through the online course. Some Georgia counties offer the classes in person.
The Vance Center for Behavioral Health
The Vance Center offers counseling, peer support, case management, a community-based psychiatry clinic, and medication management. The counseling program helps children, youth, and adults:
- heal from emotional pain and trauma
- stabilize mental health symptoms
- develop coping skills to deal with life stressors
- strengthen family & social relationships and
- achieve a greater sense of well-being and improved quality of life
Frequently Asked Questions
Do you provide housing?
We don’t provide housing directly but serve as a linkage to housing resources and support services.
What insurance do you accept?
We accept all Medicaid and CMOs (Peach State, CareSource, Amerigroup), plus commercial plans like UnitedHealthcare, Anthem, Aetna, Oscar, BCBS, Cigna, and Humana.
Is rental or utility assistance available?
Not directly, but we may connect you to programs offered by partners or grant-funded financial resources.
What areas do you serve?
- Navigator services cover all 13 Metro Atlanta counties.
- The Chispa program serves all of Gwinnett County, with a particular focus in the Norcross area.
- The TAPP program is available in Fulton, DeKalb, Cobb, and Clayton Counties.
- Behavioral Health services are available in Metro Atlanta and surrounding Georgia areas, both in person and virtually.
- Georgia Center for Resources & Support serves the entire state of Georgia.
- NTDC Hub serves the entire state of Georgia.
- Partners in Parenting is available nationwide through the online course. Some Georgia counties offer the classes in person.
- Access & Visitation is available in the following Georgia counties: Butts, Carrol, Cherokee, Clayton, Cobb, Coweta, Dekalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Haralson, Heard, Henry, Lamar, Meriwether, Monroe, Newton, Paulding, Pike, Polk, Rockdale, Spalding, Troup, Upson, Walton
Do you have bilingual staff?
Yes, bilingual providers are available. Let us know your language needs.
Are services available in person or virtually?
Yes, we offer both in-person and virtual services. Availability may vary depending on the service.